Privacy Policy
The protection of your personal data is important to us. We transparently explain our data processing policy under GDPR.
Introduction
As Biksan Bilecik Karton Ambalaj ve Kağıt San. Tic. A.Ş., ensuring the security of your personal data and protecting your privacy are among our priorities under the General Data Protection Regulation ("GDPR").
This privacy policy provides information about how your personal data is collected, processed, stored and protected when you visit our website and use our products and services.
Data Collection
- Technical information automatically collected when you visit our website (IP address, browser type, pages visited)
- Information you voluntarily share through contact forms (name, email, phone, company information)
- Information collected during quote requests and customer service processes
- Usage data collected through cookies
Data Usage
- Preparing quotes and providing customer services
- Communicating and answering your questions
- Improving and analyzing website performance
- Fulfilling legal obligations
- Marketing activities (with your explicit consent)
Data Security
- Your personal data is protected with SSL encryption
- Only authorized personnel can access your data
- Regular security updates and audits are performed
- Relevant authorities are informed in case of data breach
- Data is stored on secure servers
Your Rights
- Learning whether your personal data is processed
- Requesting information about your processed data
- Requesting correction or deletion of data
- Opting out of marketing communications
- Exercising data portability rights
Cookies
Cookies are used on our website to improve user experience. Cookies help the website work better and help us provide you with personalized content.
You can disable cookies from your browser settings, but in this case some features of the website may not work properly.
Third Party Services
Analysis tools such as Google Analytics and Yandex Metrica are used on our website. These services collect anonymous usage data and help us improve website performance.
When the WhatsApp communication button is used, WhatsApp's own privacy policy applies.
Data Retention Period
Your personal data is stored for the period required by the processing purpose and within the framework of our legal storage obligations. These periods are:
- Customer communication data: 3 years
- Quote and contract data: 10 years
- Website analysis data: 26 months
- Marketing consent data: Until consent is withdrawn
Contact
You can contact us for your questions, requests or complaints regarding your personal data:
Policy Updates
This privacy policy may be updated when necessary. Important changes will be announced on our website and the effective date will be specified.
Last update: January 15, 2025